|Product Description||Hosted Call Center|
|Product Type||Per Seat Per Month|
Everything you need, where you need it, when you need it.
With gloCOM agent edition alongside with the CRM addon the agent can have the caller’s information pushed to a CRM application where it will pull the records and display it to the agent. Having visibility is crucial inside the agent panel, simple queue statistics and agent status will allow the agent to have the “know” to what is going on with their colleagues.